Frequently Asked Questions
Everything you need to know about Teju Masala products and services.
Are Teju Masala products free from artificial preservatives?
Yes, we take pride in offering 100% natural spice blends. Our products are crafted without artificial colors, flavors, or chemical preservatives to ensure authentic taste and health.
How long does it take for my order to be delivered?
Standard shipping usually takes 3 to 5 business days for domestic orders. You will receive a tracking number via email as soon as your spices are dispatched from our warehouse.
What is the shelf life of your spice blends?
Most Teju Masala products have a shelf life of 12 months from the date of manufacture. We recommend storing them in a cool, dry place away from direct sunlight to maintain maximum potency.
What is your return policy for food products?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a full replacement or refund.
Do you offer international shipping?
Currently, we ship primarily within the country. However, for bulk international inquiries, please contact our export department through the 'Contact Us' page for specialized shipping quotes.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. All transactions are processed through a secure, encrypted payment gateway.